Practice phone lines are open from 8:30 am to 6:00 pm on Monday, Tuesday, Wednesday, and Friday. On Thursday, lines close at 1:00 pm.

Calls outside of these hours will be directed to our locally commissioned out of hours service.

 To order prescriptions over the phone you must call between 9:00am and 1:00pm.

Dispensary collections are available at the following times. 

If you have trouble coming to an appointment before 5 pm, please let the reception know. They can speak to the duty doctor to see if a later appointment can be scheduled.

We also have appointments on weekday evenings from 4 pm to 8 pm and on Saturdays from 9 am to 2 pm. These appointments are not at Alton Surgery, so you will need to travel to another local GP practice for appointments outside our usual hours.

Out-of-hours services are provided by “Totally” when the surgery is not open, including weekends and Bank Holidays.  If you do ring the surgery when closed, you will be asked to hang up and redial using their direct number – 111. They are able to give advice and direct you to the most appropriate point of care.  

The NHS Commissioning Board Area Team is responsible for commissioning the Out of Hours Service.

NHS 111

Alternative and out-of-hours advice is available by calling 111 which is the NHS non-emergency number and is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobiles phones.

Visit the website here

If you have a life-threatening condition dial 999.

Tesco Pharmacy, Brookside Road, Uttoxeter ST14 8AU

Tel: 01889 254347

Opening Hours:

• Monday 08.00am – 10.30pm
• Tuesday-Friday 06.30am – 10.30pm
• Saturday 06.30am – 10.00pm
• Sunday 10.00am – 4pm

Leek Moorlands Hospital, Ashbourne Road, Leek, ST13 5BQ

Tel: 01538 487104

Open from 9am – 5pm (last admission to the unit is 4.30pm) 7 days a week.

Haywood Hospital Walk-in Centre, High Lane, Burslem, Stoke - on - Trent, ST6 7AG

Tel: 01782 673500

You can book, cancel, or change a hospital appointment by contacting a hospital directly by phone or through their website. 

You can also use the ‘NHS e-Referral’ system online or through the NHS App, to book cancel or change your appointment. It’s fast, convenient, and secure.

Please do not contact the practice regarding any arranged hospital appointments.