NHS Friends and Family Results

Answer Total
Very Good 16
Very Poor 2
Neither Good Nor Poor 1
Poor 1
Good 1
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
I don’t like having to phone at 08:30 to get a doctor appointment - it didn’t used to be this way - this change has made your service worse. Monday 7 April
A quick response from doctors when I contacted them with ongoing issues with a family member. Also a prompt response to facilitate me access to the same family member’s NHS app. Sunday 6 April
Prompt and helpful, nice environment Friday 4 April
Couldn’t fault it doctor phoned on time a& was very informative Friday 21 March
Friendly and helpful Friday 21 March